Frequently asked question about our cookies

We are ready to answer and solve your doubts or issues about our products.

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Our kitchen may come into contact with allergens like wheat and eggs. If you have concerns, we’re happy to chat about it!

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At the moment, we don’t have dairy-free or vegan options, but we’re always exploring new possibilities!

 

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We use simple, high-quality ingredients:

Cookie Ingredients: Flour, sugar, egg, vanilla extract, butter, salt, baking powder, Vanilla fondant, edible-ink.

Vanilla Fondant Ingredients: Sugar, corn syrup, water, palm oil, gum tragacanth (stabilizer), natural and artificial flavors, cellulose gum (thickener), modified corn starch, potassium sorbate (preservative), glycerin (humectant), acetic acid (preservative).

*Contains: Egg, Wheat.

nutritional_facts

 

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For business orders or larger orders (100+ cookies), we offer delivery within Edmonton for just $25.

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We pride ourselves on using premium ingredients, like real butter and FDA-certified edible inks. These ensure that every cookie is not only delicious but safe too!

 

 

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  • Makers SouthGate Centre: 5015 111 Street Northwest, Edmonton AB T6H 4M6
  • Our kitchen is located in Rivers Edge area, just 1 minute from the Anthony Henday in Southwest Edmonton. Only for scheduled pick-up!

 

 

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Our focus is on creating beautifully personalized, high-quality cookies that make a statement! If you need a quick or low-cost treat, we may not be the best fit. We usually need a one-week notice to give your cookies the attention they deserve.

 

 

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For larger orders (100+ cookies), we ask for at least 1 or 2 weeks’ notice. For smaller orders, 3 days is  usually enough. The earlier, the better—especially around the holidays!

 

 

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We understand things happen last minute! Depending on availability, we do accept rush orders with a minimum of 1 week notice. We’ll do our best to accommodate you!

 

 

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You can securely pay through our website with your credit card. All orders require full prepayment when placed, so you’re all set once the order is confirmed!

 

 

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Unopened, sealed cookies have a shelf life of up to 4 weeks. Our cookies remain fresh and flavorful for up to 30 days from the baking date. Each cookie is individually sealed in a cellophane bag, which helps preserve its quality and ensures it stays in excellent condition.

 

 

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All our orders are custom-made, so they’re final. But if your plans change, just let us know 14 days ahead of your pick-up date, and we’ll reschedule for another spot. Unfortunately, we can’t reschedule orders during busy holiday seasons, February or May. If for some reason your cookies aren’t picked up within 72 hours, we’ll donate them to a local charity in your name. It’s our way of spreading a little sweetness!

 

 

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We’re here to help! Just send us a message, and we’ll be happy to answer any questions you have.

 

 

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